Website Support
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What is it?
Need any changes made to your site? No problem

Our web support service makes it simple to request changes—just send us an email with the scope of work, and our team will handle the rest. Whether you need to add or replace an image, update a page URL, or improve the user experience with a new form, we’ve got you covered. We’ll also take care of time-consuming tasks like publishing, editing, and managing content such as new pages or blog posts, ensuring everything is done correctly and completed on time.
Our WordPress support ticketing system has two tiers to handle different types of requests. Tier 1 covers simple tasks like adding images or text updates, which are resolved quickly. Tier 2 handles more complex requests such as adding new pages or integrating advanced features.
Tier 1 Tickets include:
- Update Content
- Update Images
- Add 3rd Party Scripts
- Menu Updates
- New Forms
- Basic Blog Posts
Tier 2 Tickets Include:
- New Page or Product
- Complex Plugin Integration
- Complex Blog
- Speed Optimization
- Image Optimation
- Stylist changes & Mobile Responsiveness
How it works
Quick and efficient Support System

Dedicated Support
Simply email our support channel

Prorfessional
Getting It Right the First Time
Quick turnaround
Support Tickets Typically Resolved Within 48 Hours
